Addressing the Wicked Problem of Responsible Innovation through Design Thinking

Abstract : In this paper, we present the results of a study conducted with several major actors from the French financial industry, which aimed at developing a process for developing responsible innovations by deploying a Design Thinking method. We begin by presentingthe context for the study which includes a brief description of our approach for understanding and exploring the issues raised by responsible innovation. This first part also includes a comparative analysis of the characteristics of RI (responsible innovation) and wicked problems in order to establish a potential link between the two concepts. Secondly, the Design Thinking method is introduced as a potentially suitable approach for addressing wicked problems and thus, RI. Finally, the process for developing responsible products and services which was developed throughout the study is presented.
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Submitted on : Monday, May 26, 2014 - 11:34:24 AM
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Xavier Pavie, Daphné Carthy. Addressing the Wicked Problem of Responsible Innovation through Design Thinking. 2014. ⟨hal-00921428v2⟩

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