. H. Business-dictionary, The Era of Open Innovation.MIT Sloan Management Review, BusinessDictionary.com.Retrieved, pp.35-41, 2003.

H. Chesbrough, Open Business Models -How to thrive in the new innovation landscape, 2006.

H. Chesbrough, Business Model Innovation: Opportunities and Barriers, Long Range Planning, vol.43, issue.2-3, pp.354-363, 2010.
DOI : 10.1016/j.lrp.2009.07.010

C. M. Christensen, Innovation and the General Manager, 1999.

T. Clark and A. Osterwalder, Business Model You, 2012.

M. Cusumano, Business Models That Last:Balancing Products and Services in Software and Other Industries, 2003.

. De-ann-durbin, Ford To Open Silicon Valley Lab To Keep Ahead Of High Tech Car Trends, 2012.

M. Dogson, D. Gann, and A. &salter, The Management of Technological Innovation, 2008.

C. Donald and J. Waters, Global Logistic: New Directions in Supply Chain Management. The Chartered Institute of Logistics and Transport

J. Dyer, H. Gregersen, and C. Christensen, The Innovator's DNA, Havard Business Review, 2009.

C. Edquist and B. Johnson, Institutions and Organizations in Systems of Innovation, Systems of Innovation: Technologies, Institutions, and Organizations. By Charles Edquist, pp.41-63, 1997.

D. Galloujfaïz, The handbook of innovation and services.A multi-disciplinary perspective, 2010.

F. Gallouj and P. &windrum, Services and services innovation, Services and services innovation, pp.141-148, 2009.
DOI : 10.1007/s00191-008-0123-7
URL : https://hal.archives-ouvertes.fr/halshs-01133775

F. Gallouj and O. Weinstein, Innovation in services, Research Policy, vol.26, issue.4-5, pp.537-556, 1997.
DOI : 10.1016/S0048-7333(97)00030-9
URL : https://hal.archives-ouvertes.fr/halshs-01133098

R. Grant, Contemporary Strategy Analysis West Sussex, 2010.

G. Mcgrath, R. , M. Ian, and C. , The Entrepreneurial Mindset and MarketBusters: 40 Strategic Moves that Drive Exceptional Business Growth, 2005.

N. Hamson and R. Holder, Global Innovation.ExpressExec. Books24x7, 2002.

M. Hansen and J. Birkinshaw, The Innovation Value Chain, Havard Business Review, 2010.

U. Karmarkar, Will You Survive the Service Revolution? Havard Business Review, 2004.

W. Kim and R. &mauborgne, Knowing a winning business idea when you see one, Journal of Product Innovation Management, vol.18, issue.2, pp.129-138, 2000.
DOI : 10.1016/S0737-6782(01)00081-9

S. Kline and N. Rosenberg, An overview of innovation The positive sum strategy: Harnessing Technology for Economic Growth, pp.275-305, 1986.

M. Learmonth, Viral Old Spice 'Responses' Crush Original Ads in Online Video, 2010.

M. Hervé, L`innovation dans les services: Perspectives et stratégies. Institute for service innovation & strategy, 2008.

D. Mitchell and C. Coles, Business model innovation breakthrough moves, Business model innovation breakthrough moves, pp.16-26, 2004.
DOI : 10.1108/02756660410515976

M. Neuberg, La Responsabilité : questions philosophiques, 1997.

A. Osterwalder and Y. &pigneur, Business Model Generation, 2010.

X. Pavie, The importance of responsible-innovation and the necessity of " innovation-care, ESSEC Business School.Cergy, 2012.
URL : https://hal.archives-ouvertes.fr/hal-00690404

X. Pavie, Conference: La innovation responsable. European Union, 2013.

. Prnewswire, Interface Expands and Adapts Definition of Sustainability with evolving Eco and Social Metrics, interfaceglobal.com/Investor-Relations/Press- Releases.aspx>, 2013.

L. Preston, California Management Review 43, no. 3.Sustainability at Hewlett-Packard: From Theory to Practice, 2001.

J. B. Quinn, The Intelligent Enterprise: A Knowledge and Service based Paradigm for Industry, 1992.

. Rosenberg, The positive sum strategy: Harnessing Technology for Economic Growth

S. Rothenberg, Journal of Management Studies.Sustainability ThroughServicizing.MIT Sloan Management Review, 2007.

S. Rothenberg, Sustainability ThroughServicizing, MIT Sloan Management Review, pp.83-91, 2007.

S. M. Shafer, H. J. Smith, and J. C. Linder, The power of business models, Business Horizons, vol.48, issue.3, pp.199-207, 2005.
DOI : 10.1016/j.bushor.2004.10.014

M. Sosna, R. N. Trevinyo-rodríguez, and S. R. &velamuri, Business Model Innovation through Trial-and-Error Learning, Long Range Planning, vol.43, issue.2-3, pp.383-407, 2010.
DOI : 10.1016/j.lrp.2010.02.003

D. Smith, Exploring Innovation, N. pag. Print, 2010.

W. Stahel, The Utilisation-Focused Service Economy: Resource Efficiency and Product-Life Extension, 1994.

J. Tidd, J. Bessant, and K. Pavitt, Managing Innovation: Integrating Technological, Market and Organizational Change, 2005.

D. J. Teece, Business Models, Business Strategy and Innovation, Long Range Planning, vol.43, issue.2-3, pp.172-194, 2010.
DOI : 10.1016/j.lrp.2009.07.003

R. Thakur and D. Hale, Service innovation: A comparative study of U.S. and Indian service firms, Journal of Business Research, vol.66, issue.8, pp.1108-1123, 2013.
DOI : 10.1016/j.jbusres.2012.03.007

J. Wirtz and M. &ehret, Service-based Business Models: Transforming Businesses, Industries and Economies, Serving Customers: Global Services Marketing Perspectives, 2012.