How to Define and Analyze Business Model Innovation in Service

Xavier Pavie (1) , Eva Hsu (2) , Hanns Justus Tillman Rödle (3) , Raquel Orozco Tapia (4)

1 PhD Program
2 CUHK - The Chinese University of Hong Kong [Hong Kong]
3 School of Business, Economics and Law
4 UADE - Universidad Argentina de la Empresa [Buenos Aires]

This research deals with the process of business model innovation in services. Definitions and explanations of both general innovation terminologies as well as specific service related once will be given and discussed. Moreover, reasons and implementation strategies will be identified and discussed. Last but not least a case will be elaborated how innovative companies in products can become innovative in services.

Mots clés: Business Model; Business Model Canvas; Business Model Innovation; Change Management; Incremental Innovation; Innovation Management; Innovation Strategy; Radical Innovation; Service Innovation; Service Management

Domaines: Economies et finances

Xavier Pavie, Eva Hsu, Hanns Justus Tillman Rödle, Raquel Orozco Tapia. How to Define and Analyze Business Model Innovation in Service. 2013. ⟨hal-00921420⟩